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FREQUENTLY ASKED QUESTIONS

General FAQ

What is RingHero?

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RingHero is the original wristband that keeps your rings safe while you are doing anything active. It is worn on your wrist to provide visible security for your rings. Go ahead and get after it worry-free!

When should you use RingHero?

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Think of any activity that could put your ring at risk or bring you discomfort while wearing your ring- that’s when you wear it!  For example: weight lifting, pilates, yoga, barre class, hiking, bouldering, rock climbing, cleaning, gardening….. we could be here a while!

How many rings can fit in a RingHero?

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The zipper pocket is 2 ½  X 1 ⅝  inches. We fit 4 rings comfortably and even a combo of 2 rings and a small necklace! Options are pretty open depending on size and shape of rings/jewelry.

Will RingHero scratch my ring?

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Nope! The interior is designed with a flap between your ring and the zipper to protect your bling from any scratches. Wear your RingHero worry free!

How do you clean the RingHero?

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Don’t fret, the material we use is machine washable (wash on cold and air dry), but you can always spot clean with soap and water for a quick fix.

Can you put RingHero in the dryer?

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We don’t recommend it for longevity of the fabric but you can. Just like most of your other active wear, best to machine wash and air dry.

Is RingHero waterproof?

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We like to call it water friendly. The wristband and the contents will get wet. The pocket is definitely not water right, however the RingHero will not be ruined if it gets wet. It can be washed by hand or in the washing machine.

Should my RingHero ride-up or move while working out?

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RingHero is one size fits most. The material allows for crazy stretch and should fit snug on your wrist so it won’t move during activity.

How secure are my rings?

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We designed RingHero with safety as our top priority.  The zipper closure secures your ring while the soft interior fabric keeps it protected and clean.

What fits into the zippered pocket

Initially designed to hold your engagement ring and your wedding rings, our amazing customer have reported back they use it for much more.

Earrings, House Key, Money, Dog Treats, Breath Mints, Gum, Bobby Pins. Fitbits. Hair Ties, and even AirPod's.

Returns/Exchanges

If you aren’t happy, we aren’t happy!  We will make it right and accept returns within 30 days of purchase.  Please note ~ You will be responsible for the cost associated with shipping your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

To initiate a return, please email info@yourringhero.com.

Disclaimer: Lost or damaged rings are not the responsibility of RingHero. All rights reserved.Still haven’t answered your questions? Email us at:info@yourringhero.com.

 

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